How to Update Your Profile

Your profile is how the Metropolitan Building Managers of New York (Metro BMNY) stays in touch with you. If you move to a new building, change your phone number, or update any personal detail, please keep your profile current. This makes sure you get meeting reminders, payment notices, and emergency updates.

Why this matters

We send event reminders to the phone number on your profile
The office uses your building address for mailings and insurance records
The board looks up member info for voting eligibility and benefits

Two minutes spent keeping your profile fresh saves everyone a lot of trouble later.

What you can change yourself

First name and last name
Phone number
Building
Address (your home or mailing address)
Company name (vendors only)

Your email address, your membership tier, and your dues status are all read-only. See the notes at the bottom for how to change your email.

Steps

Log in at portal.metropolitanbmny.com. If you need help, see How to Log In.
In the left-hand sidebar, click My Profile.
The My Profile page opens with your details under the Personal Info heading.
Update the fields you want to change.
Click the Save Changes button below the form.

How you know it saved

After you click Save Changes, you will see a green confirmation message — "Profile updated successfully" — at the top of the form. If you see a red message instead, check that every required field (First Name and Last Name) has something in it, then try again.

If you need to change your email address

Your email address is also your login. For security reasons, only an administrator can change it for you. Send a message to the association office with your old email and your new one. We will update it for you, and you can keep using the website as normal.

If you need to upload a document like an insurance form or beneficiary paperwork, see How to Upload a Document.