Skip to content
Help CenterSign In

How to Edit Your Vendor Profile

Associate members of the Metropolitan Building Managers of New York (Metropolitan BMNY) — the vendors and service providers in our community — get a public profile that members of the association can see. Your vendor profile is separate from your personal profile. Personal details (your phone, your email, your home address) live on your My Profile page; the vendor profile is the public-facing listing of your business.

This page walks you through editing the listing.

Who this page is for

Vendor profiles are only available to associate members. If you are a regular member (resident manager or superintendent), the My Vendor Profile menu item will not appear in your sidebar — you do not need this page. (You will still see the Vendors link in the sidebar — that one shows the public directory of associate members and is available to everyone.)

What you need

  • Your member website login
  • Your business details (description, services, contact info)
  • Your company name — set on your My Profile page, not here (see "What you can edit" below)
  • A photo of your business card or company logo (one image, optional but recommended)

Where to find it

  1. Log in to portal.metropolitanbmny.com.
  2. In the sidebar, click My Vendor Profile.
  3. The form opens with your current listing pre-filled.

No listing yet? The same page creates one. If you are an associate member and no listing has been set up for you, My Vendor Profile opens an empty form instead of your listing — fill it in and click Save Changes, and it goes to the board for review before it appears in the public directory. The board may also email you a link to this page asking for your listing; the link takes you to the sign-in page — enter this email address there and a one-time sign-in link is sent to it.

What you can edit

The vendor profile is intentionally minimal — building managers want quick scannable listings, not long sales pages.

  • Headline — a short pitch shown under your company name in the directory, not the name itself (e.g., Licensed Electrician — 20+ years experience)
  • Description — a short paragraph about what your company does
  • Logo — your business card or company logo photo, optional
  • Category — pick the closest match (electrical, HVAC, plumbing, windows, etc.)
  • Services — a short list of specific services you offer
  • Contact email — where service requests are sent
  • Phone — optional but recommended
  • Website — your company website, if you have one
  • Business Address — your business address, optional

Your company name is not on this form. It comes from the Company Name field on your My Profile page — that is what shows in bold on your directory card. If your listing shows the wrong name, that is the field to fix; see How to Update Your Profile.

Click Save Changes when you are done. Saving sends your listing back to the board for approval, and it is hidden from the directory until the board approves it again — turnaround is usually a day or two. Make all your changes in one save.

What members see

Once approved, your listing appears in the public vendor directory on the Metropolitan BMNY website. Members can:

  • Browse vendor profiles
  • Read your description and services
  • Send you a service request through the Contact form on your listing

Service requests are emailed straight to the contact email on your profile — the association is not copied on the email. The board does keep a record of each request, so it can resend one that did not reach you.

What you cannot do here

  • You cannot proactively contact members. The association is inbound-only — members reach out to you through the request form, not the other way around. This is a hard rule across the platform.
  • There is no member-to-member directory. Vendor profiles are public; member contact info is shared with a vendor only on an inbound service request. This is by design.
  • You cannot upload more than one photo. The listing is meant to be quick to scan. One business card or logo is the standard.

If your business changes hands

If your company sells, merges, or closes, email admin@metropolitanbmny.com. We will either transfer the listing to the new owner or archive it cleanly. Do not just change the headline or your company name — the board approval process is also a check that the listing matches a real member account.

If you have questions about your listing, your service requests, or the directory in general, the same email reaches a board member who can help.

Metropolitan BMNY has been serving NYC building managers since 1944. The associate member program connects building managers with the vendors they trust — your listing is part of that.